We invite you to try a hammock for sixty (60) days. If you within sixty (60) days find out that you're not 100% satisfied with an item purchased from Amok Equipment, you can return it to us for an exchange or refund. The guarantee is only valid with the original purchase receipt.
Returning an item
Email us within sixty (60) days after receiving the item(s).
1. Locate the order number on your invoice and send it to firstname.lastname@example.org. Any information about why you would like to return the item is highly appreciated.
2. Please clean products that have been used outdoors. Note that visibly damaged items will not be accepted.
3. We will create and send you a prepaid return shipping label. The set rate for returns is $15. Easy for you and easy for us. You can of course choose to pay for return shipping yourself (traceable shipping methods are recommended since you have the risk during transport back to us).
4. Once we have received the return, you will be credited within few days. We will simply deduct $15 from your refund if you decide to use the prepaid return shipping label.
Please feel free to contact us
with any questions you may have. We are here to help!
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